Privacy Policy

What we collect

Your email address (to sign you in and send receipts), the prompts and photos you submit, the outputs we generate for you, your credit balance and purchases, and technical data such as IP address (kept only as a keyed hash for abuse limits), browser type and the page that referred you.

Payments

Our order process is conducted by our online reseller Waffo, the merchant of record for all our orders. Waffo is the seller of record: it processes the payment, charges and remits sales tax or VAT, issues the invoice or receipt, and handles payment questions and refund payouts.

We do not receive or store your card details. Waffo shares with us what we need to deliver your credits: your email, the product and the amount.

How we use it

To provide the service, keep your account and credits, prevent abuse and fraud, comply with law, and improve the product. Your prompts and photos are sent to the AI provider that performs the generation and, for safety screening, the prompt text is checked by our payment partner’s content-safety service. We do not sell your personal data and do not use your photos to train models.

Analytics

We use privacy-friendly analytics (Cloudflare Web Analytics, and Google Analytics where enabled) to count visits. These do not receive your email, prompts or photos.

Storage and retention

Data is stored with Cloudflare. Uploaded photos and generated outputs are kept privately and shown only through expiring links. You can ask us to delete your account and data at any time.

Your rights and contact

You may request access, correction, export or deletion of your data, or object to processing, by writing to support@blackcatclapping.com.